The 10 most frequently asked questions

You change the appointment by contacting us by telephone on telephone number 085-3035544. This is possible up to 1 hour before the appointment. after this is this NOT more possible.

You cancel your appointment by calling 085-3035544. If you cancel up to 1 hour before your appointment, we will not charge any costs. If you cancel outside this period, you will receive an invoice equal to 100% of the reservation.

It is not possible to make an appointment at the location, because the staff is not authorized to schedule this appointment for you.

If you do not have a citizen service number / passport number, please write n / a in the field or 000000000 (nine times zero).

Contact us by phone at telephone number 085-3035544.

Make a new appointment and make sure you have chosen the right test, the right location and whether your details are correct.

  • De PCR test shows pieces of genetic material of the coronavirus by means of a swab from the nose and throat. Our PCR test is processed by an ISO certified laboratory, which works according to the guidelines of the RIVM. With the test you will receive a globally accepted travel certificate in English. It depends on the place and time of testing when you receive your results.
  • De quick test detects SARS-CoV-15 virus antigens within 2 minutes. Our rapid test is CE certified and has been found to be reliable by the RIVM. You will receive the results within 30 minutes and will be accompanied by a travel certificate in English.

Some people find it uncomfortable to take a swab from the throat and nose. This varies greatly from person to person. Keep in mind that testing is sometimes unpleasant, but it passes quickly.

You will receive the results by secure e-mail. Your result is accompanied by the accompanying (travel) certificate.

The SARS-CoV-2 virus falls under the notification obligation for infectious diseases according to the Public Health Act (Wpg). We are obliged to report positive results to your local GGD and are not allowed to do so anonymously. The GGD will (possibly) contact you for a source and contact investigation. The infectious disease control doctor at the GGD assesses the risk of infection and whether measures are needed such as; isolation and quarantine. Always follow the guidelines of the RIVM.

It differs per certificate what is stated on it.

  1. PCR test: name, date of birth, gender, document number, method of test administration, date / time of test administration, date of result, test result, type of test, laboratory details, name and signature of our doctor.
  2. Rapid test: name, date of birth, gender, document number, date / time of test administration, test result, type of test, name and signature of our physician.


You pay for the administration of your test at our location by pin, or in cash (appropriate).

We would of course like to prevent complaints, but it can still happen that you are dissatisfied with our services. Use our complaint form to submit your complaint to us online. We handle all complaints with the utmost care.

No, you must at all times adhere to the rules of the RIVM.

Up to weeks after infection with the SARS-CoV-2 virus, traces of the virus may still be present in the nose and / or throat. Unfortunately you will not be able to travel, but if you are free of complaints, you do not have to worry whether you are contagious.

We are open during all holidays:

  • New Year's Day
  • Good Friday
  • Easter (Easter Monday and Monday)
  • King's day
  • Liberation
  • Ascension Day
  • Pentecost
  • Christmas

The appointment confirmation may have ended up in the junk e-mail. Always check YOUR junk mailbox and/or spam. Can't find an appointment confirmation here either? Contact us via

  • You get tested if you have (minor) complaints that fit the new corona virus.
  • You get tested if you have been in contact with someone who has tested positive for the new corona virus.
  • You can be tested when you have received a notification in the CoronaMelder app.
  • You get tested when you go on a (business) trip, and a negative result of a corona test is required.

Pay attention! Each test always has a percentage of false positives and false negatives. 

  • De PCR test however, has a very high sensitivity and is considered internationally as the 'gold standard', ie it is considered the best test and is used to investigate the reliability of new tests.
  • De quick test that we use is from the Roche Diagnostics brand. This test has a sensitivity of 96,52% and a specificity of 99,68%.

By certified employees, under the supervision of one of our doctors.

Our doctors train the staff and are available by phone at all times. Unfortunately, they cannot be constantly present at every location.

Unfortunately, this is not possible unless you have a medical condition. The test may not be available through the nose due to a medical condition. In very exceptional cases, the PCR test will then only be taken from the throat. This must always be discussed in advance with one of our doctors. It is therefore important that you send an e-mail in advance, so that we are aware of this.

RIVM validated test method only works with a validated test method and validated laboratories.

Extended opening hours

Our locations are open 7 days a week and have long opening hours. This allows you to be tested after working hours, for example.

Need a travel statement?

Optionally, we provide you with a travel statement signed by our doctor that you can use to travel. works for: works under medical supervision of Dr JMAMT Claassen, Doctor, BIG registration number 79923415901

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